capture contractors biz
5 Tips to Help You Capture New Business Through Customer Service
29/12/10 20:46 Filed in: capture business
1. Know Your Customer
To serve a customer, you have to know what he or she wants. Ideally, we could all hire a market research firm to find out everything we want to know about our customers. If this is an option, take it. However, not everyone or every business can afford to. There are still other options. Every time you engage with your customers, you should be learning something new about them. The more you know about your customer, the better prepared you will be to serve them. Read More...